REFUND POLICY

We want you to be confident in every Alora Heritage purchase. If something isn't right, we're here to make it right.

RETURNS
You may return unworn, unwashed items with original tags attached within 30 days of delivery. Once we receive and inspect your return, your refund will be issued to the original payment method. Please allow 5-10 business days for the refund to appear, depending on your bank or card provider.

EXCHANGES
Exchanges are free — if you need a different size or color, we'll cover the shipping on your replacement. Just reach out and we'll arrange it.

RETURN SHIPPING
For returns, Alora Heritage  is  responsible for return shipping costs. Original shipping charges are non-refundable.

CONDITIONS
To be eligible for a return or exchange, items must be:
- Unworn and unwashed
- In original condition with all tags attached
- Returned within 30 days of delivery

Items that are worn, washed, damaged by the customer, or returned without tags may not be accepted.

FINAL SALE
Any items marked "Final Sale" at checkout are not eligible for return or exchange.

HOW TO START A RETURN OR EXCHANGE
Email us at Info@aloraheritage.com with your order number and what you'd like to do. We'll walk you through the next steps and get it sorted as quickly as possible.

DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery at Info@aloraheritage.com and we'll correct it at no cost to you — including covering return shipping.